FAQ

Please select a section below and expand the relevant question. If you are unable to find an answer please use our contact form.

General and overview

Yes! To help us keep these courses online and freely available to everyone, we encourage you to buy us a coffee!

No. Please see the welcome section for the course(s) you’re interested in for further information.

Have a look at the course welcome section for information about what is covered.

No.

Yes, but we recommend using a laptop or similar device for the best experience.

Yes. We use a powerful accessibility plug-in which includes options for changing colours, text size and highlighting specific content. For the best results please use a laptop or large-screen tablet rather than a mobile phone. If you would like more information or would like to request assistance please use the form on the ‘contact us’ page.

Yes! You will need a FREE account in order to mark your progress as you go and receive a PDF certificate at the end of the course. The instructions for generating and downloading a PDF certificate are provided in the final lesson. We do not offer physical certificates.

No. We are not the owners or developers of the plug-ins, apps or websites used in courses. For this reason we are unable to answer specific questions about them.

No. Our content is always ‘hand written’. Note that courses demonstrating how to use generative AI will include examples of how to create AI content 🙂

Yes. If you are new to working through online courses please use our contact form and we’ll do our best to assist.

Yes. They’re our videos! Rather than protect or ‘hide’ them we’d rather everyone gets to see them!

No. To keep these courses FREE we are not able to offer student interaction as this would require active moderation.

No, but the creators of this course have experience teaching and supporting teachers.